Indianapolis Animal Care Services (IACS), an Indianapolis city government division, is the only agency in town with animal law enforcement authority.

If you believe an animal protection law is being violated or there is a dog-related emergency (such as a dog hit by a car, abandoned, neglected, or stray and aggressive) the best way to reach Indianapolis Animal Care Services is online via Indy.gov/RequestIndy/. Reports are sent directly to the field officer’s inbox.

PLEASE NOTE: IACS IS INUNDATED WITH CALLS FOR SERVICE EVERY DAY. IN CASES OF DOGS OBSERVED TETHERED/CHAINED OUTSIDE OR DOGS OUTSIDE WITH NO SHELTER, PLEASE VERIFY THAT THE DOG IS NOT ACTUALLY A HOUSE DOG THAT WAS PUT OUTSIDE FOR A LIMITED PERIOD OF TIME. PLEASE CHECK BACK LATER THAT DAY OR THE NEXT DAY TO CONFIRM THAT THE DOG IS CONTINUALLY BEING KEPT OUTSIDE. THIS WILL ALLOW IACS TO FOCUS THEIR LIMITED RESOURCES ON DOGS THAT NEED THEIR HELP.

If you do not have access to the Internet, IACS can be reached through the Mayor’s Action Center (MAC) phone line at 317-327-4622 Monday through Friday, 7:30 am to 5:30 pm. During off-hours, and in urgent situations, IACS can be reached through the IMPD police non-emergency line at 317-327-3811.

If you have a non-emergency situation, and you or a friend/relative/neighbor are receptive to help, please contact FIDO through our voice mail line at 317-221-1314. FIDO is a volunteer-based group, so it may take up to 24 hours for us to return your call.